| Frequently Asked Questions |
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| 1. |
Do I have to pay to use esourceAmerica.com? Are there any fees for accessing your information? |
| Membership in esourceAmerica.com's Buyer's Guide Online is free. There are no charges for accessing any of our information. |
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| 2. |
How many listings does esourceAmerica.com contain? |
| Overall, esourceAmerica.com contains nearly 20,000 product categories and over 500,000 companies. |
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| 3. |
How do I know the data in esourceAmerica.com is reliable? |
Our data is the most reliable in the industry for two reasons:
- we bring over 25 years of experience in the area of data collection and verification from Scott's Directories and Harris InfoSource.
- we spend nearly $1 million annually, gathering, verifying and re-checking our information.
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| 4. |
What kinds of products, brands and companies does esourceAmerica.com cover? |
| esourceAmerica.com covers primarily American manufacturing and industrial companies. We list the vast majority of American manufacturing firms, along with the wholesalers, distributors and agents who represent the manufacturers, and who distribute their products. |
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| 5. |
What kind of information does Scott's and Harris gather on the companies listed? |
| For most of the companies listed, we show the name, address, phone and fax numbers, senior executive, major products sold, brand names, primary S.I.C. codes, number of employees, and estimated sales revenues. |
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| 6. |
Does the Buyers' Guide include only American companies? |
| Yes, for the most part. |
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| 7. |
What is a product category? |
| A product category is the primary description of the products made or sold by each company listed in esourceAmerica.com. We have over 20,000 product categories listed (and growing!). Our categories range from abrasives, to bearings, to pumps, to valves, to wood products. |
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| 8. |
What is an online catalog? |
| An online catalogue is a supplier's catalogue or product listings, placed online where esourceAmerica.com users can see it. Many suppliers are finding that placing their catalogues online, in heavy-traffic sites like esourceAmerica.com is a great way to be seen by more buyers, to lower their advertising costs and to keep their information more up-to-date. |
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| 9. |
How do you protect my personal information? |
| We will never re-sell or re-distribute your personal information without your express prior permission. Our servers, on which your information resides, are placed behind multiple security firewalls. |
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| 10. |
What if I am not a computer genius, and I need some help using esourceAmerica.com? |
| Our technical support desk is staffed from 8:30 am to 4:30 pm (E.S.T.) Monday to Friday. If you call our toll-free tech support number at 1-800-408-9431, we will either help you on the spot, or return your call within two business hours. |
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| 11. |
How much does it cost to use esourceAmerica.com's listings? |
| That's easy - nothing! |
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| 12. |
How much does it cost to be listed in esourceAmerica.com? |
| Basic listings are free. However, we offer a range of paid packages to suppliers who want to improve their exposure. |
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